Janitorial services differ significantly in quality, reliability, and scope. Business owners who select providers based solely on price often discover hidden costs through inconsistent service, employee complaints, and deteriorating facility conditions.
Finding the right commercial cleaning service in Central Florida requires understanding what separates exceptional providers from merely adequate ones.
Janitorial Service vs. Commercial Cleaning: Understanding the Difference
Many facility managers use these terms interchangeably, but Edgard Jimenez, owner of The Green Bucket, explains an important distinction.
“Janitorial services basically is what you do on a regular basis,” Jimenez clarifies. “It’s picking up trash, mopping floors, vacuuming—those little services. Whereas commercial cleaning services go more in-depth as far as taking care of carpet, pressure washing facilities, floor maintenance, stripping and waxing floors, and tile and grout cleaning.”
The Green Bucket offers both services to provide comprehensive solutions. “We do both because we want to provide a solution to our client,” Jimenez explains. “We focus on clients who value comprehensive cleaning solutions. Our approach combines both janitorial maintenance and deeper commercial cleaning services to ensure facilities reach and maintain the highest standards of cleanliness and health.”
Business Cleaning Needs: Customization is Key
Different businesses require different cleaning approaches. A one-size-fits-all cleaning plan fails to address specific industry requirements.
“Different companies or different industries require different approaches,” Jimenez notes. “A daycare requires certain types of cleaning materials and solutions compared to an office environment, which is totally different compared to an auto dealership group.”
For example:
- Retail and Auto Dealerships: Focus on impressive appearances with spotless windows and frames
- Daycare Facilities: Special attention to floors and surfaces touched by children
- Office Environments: Less messy but require attention to details beyond visible surfaces
- Medical Facilities: Rigorous cleaning protocols with frequent deep cleaning
The right janitorial cleaning service will tailor their approach to your specific industry needs rather than applying generic cleaning methods.
Cleaning System: Look for Methodical Processes
Professional cleaning companies implement systematic approaches that ensure consistent results. The Green Bucket follows specific protocols designed to maximize efficiency and effectiveness.
“We add additional stuff to standard practices,” Jimenez explains. “We clean all the baseboards. We do low and high dusting, meaning up on top of facility areas, we remove all the cobwebs that might be building. We take care of the baseboards. We sanitize high-touch areas like door handles, faucets, and light switches.”
This systematic approach demonstrates a commitment to thoroughness that distinguishes quality providers from those merely going through the motions.
Professional Cleaning Staff: Background and Training
The people cleaning your facility matter tremendously. The right commercial cleaning company will invest in their staff’s training and background verification.
“We provide background-checked employees, which is hugely important,” Jimenez emphasizes. “Let’s say you call us into your office, you leave for the day, we come in and take care of it, but you leave your valuables behind. You can’t be putting that stuff away in a locker. You need to trust that company and specifically that person coming into your private office.”
The Green Bucket conducts background checks at a national level. “Being in Orlando, a lot of people come from many different places. It could be somebody that just arrived last month here, but they might have come from New York or California or Kansas, and you don’t know what type of past they left behind.”
Additionally, uniformed staff provides peace of mind. “You want your commercial cleaners to be uniform because you are easily recognizable. If you’re taking care of a facility and someone sees a uniformed person, you immediately feel more at ease knowing that person works for a top-tier janitorial services company.”
Communication: The Foundation of Quality Service
Effective communication distinguishes exceptional janitorial services from mediocre providers. The Green Bucket prioritizes clear, consistent communication with clients.
“Communication for us is really, really, really important,” Jimenez states. “Whether it’s something good or bad, we need to know whether there are changes in hours or who’s the new boss or different requirements.”
This communication flows both ways. The right provider will establish communication protocols that match your preferences and ensure issues are addressed promptly before they escalate.
Measuring Success: How Quality Providers Track Performance
Professional cleaning companies implement systems to measure and maintain service quality. The Green Bucket uses multiple approaches to ensure consistent results.
“One of the clearest ways to measure success is comparing the before and after conditions,” Jimenez explains. “We evaluate the initial state of the facility when we begin service and track how significantly we’ve improved its cleanliness, appearance, and overall condition over time.”
Additionally, feedback plays a critical role. “We like communication with our clients, especially with the office manager of that location. We always like to get feedback, whether good, bad or indifferent. If it’s bad, we need to know and take care of those issues right away before they snowball. If it’s good, that’s fantastic because we like to pass those comments to our employees.”
For specialized environments, The Green Bucket employs scientific measurement tools. “In the medical industry, you need more precise measurement. We use a testing system where you swipe an area, put it into a solution, and it tells you the level of issues on that surface. You clean it, test again, and see how much improvement you’ve made.”
We’d Love Your Feedback
At The Green Bucket, your experience matters. If we’ve cleaned your facility, we’d be grateful if you could take a moment to share your thoughts. Whether it’s praise or suggestions, your feedback helps us grow and serve you even better.
Green Cleaning: Environmental Responsibility
The cleaning industry has evolved significantly toward more environmentally responsible practices. The Green Bucket has embraced this shift since its founding.
“In 2011 when we started the company, green cleaning was in progress but still considered a fad,” Jimenez recalls. “Since then, product availability regarding eco-friendly options has increased tremendously, and most perform as well as or better than those with harsh chemicals.”
This commitment to green commercial cleaning benefits both your facility and the cleaning staff. “We want to make sure those people are taken care of as well, that they are safely using these solutions. They’re breathing it, touching it, working with it daily.”
Expertise and Industry Knowledge
Quality janitorial services stay current with industry developments through professional associations and continuing education.
“We belong to two large organizations in the cleaning industry,” Jimenez notes. “BSCAI (Building Service Contractors Association International) helps shape the procedures for taking care of different facilities. ISSA (International Sanitary Supply Association) focuses more on the solutions the industry needs to use that are safer for our clients and crews.”
These affiliations demonstrate a commitment to professional standards and ongoing improvement. “We are always looking out to see what’s new or how to do things slightly different or improve services in certain areas.”
Making the Right Choice for Your Facility
When selecting a janitorial service provider, consider these factors beyond price:
- Industry-specific expertise matching your facility type
- Systematic cleaning processes with attention to detail
- Background-checked, uniformed staff
- Strong communication protocols
- Quality measurement systems
- Commitment to environmental responsibility
- Professional affiliations and ongoing training
“There are many different companies out there,” Jimenez advises. “When you compare, make sure you’re comparing apples to apples.”
The right commercial cleaning and janitorial services partner will treat your facility with the same care and attention you do, delivering consistent results that maintain your professional standards and reputation.
